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The Fair Credit Reporting Act Benefits Credit-Active Consumers
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The Fair Credit Reporting Act, or FCRA, is a law that originally went into effect in 1971
and that was beefed up considerably, in 1997, by amendments passed in Congress. The original
FCRA protected your rights as a credit-active consumer by placing limits on who may see a
copy of your credit report. It mandated that, while you yourself may request a copy at any
time, no one else may legally review your report unless they intend to:
- Conduct a credit transaction.
- Make an employment decision.
- Underwrite insurance.
- Conduct a legitimate business transaction.
The 1971 FCRA also provided that your credit report may be reviewed in response to a court
order or federal grand jury subpoena.
Anyone who knowingly and willfully obtains a credit report under false pretenses may be
fined up to $5,000 and imprisoned for up to one year.
The new version of the law that went into effect on September 30, 1997 further protects
credit-active consumers and gives them more control over their credit
information.
Highlights of the updated version of the FCRA law are summarized below.
Credit Reports
- Anyone reviewing your credit report for any reason other than those listed
above is now guilty of a felony, instead of a misdemeanor as in the old law. Credit bureaus
and other information providers must take careful precautions to make sure that they are
disclosing credit information to users who are obtaining it for legal, permissible purposes
as outlined in the FCRA. Any credit grantor or other entity that wants to obtain credit
reports from a credit bureau must certify to the bureau the legally authorized purpose(s)
for which it will use the reports.
- Free credit reports must be provided once a year to victims of identity fraud and anyone who
is unemployed or poor. Individuals who have been denied credit may obtain a free credit
report within 60 days, instead of 30 days as in the old law. Anyone else who requests a
credit report will be charged up to $8.00 per report (this price will be adjusted for
inflation).
- Potential employers may no longer use credit reports to make employment decisions without
the consent of the job applicant. Before the potential employer can deny offering the job to
the applicant based on the information in the credit report, the applicant must receive a
copy of the report.
Credit Disputes
- When a consumer disputes credit information on his or her credit report,
the three major credit bureaus, Experian, formerly TRW, Equifax, and TransUnion, must notify
each other of the reinvestigation. In the past, it was the consumer's responsibility to
notify each bureau.
- Under the updated law, credit bureaus are required to use information supplied by the
consumer as well as the credit grantor when reinvestigating inaccurate credit information.
This was not a requirement under the old law, and bureaus relied primarily on the credit
grantor's version.
- Reinvestigations requested by consumers must be completed within 30 days by the major credit
bureaus.
- If the completeness or accuracy of any data reported by a credit grantor to a credit bureau
continues to be disputed by a consumer after the information has been reinvestigated by the
credit grantor, the credit grantor may not report the information to the credit bureaus
without indicating that it is still being disputed by the consumer.
- Bureaus as well as credit grantors (such as banks or retailers) must provide consumers with
better notices of their rights. In the past, when a consumer was denied credit, the credit
grantor was required to include the name and address of the credit bureau that supplied the
report on which the decision was based. Under the new law, the following information must
also be included:
- Phone number of the credit bureau (including a toll-free number if it is one of the three
major bureaus).
- A statement that the credit bureau did not make the decision to take adverse action.
- Notice of the consumer's right to obtain a free copy of the report from the credit bureau by
submitting a written request within 60 days.
- Notice of the consumer's right to dispute the accuracy or completeness of the information in
his or her report with the credit bureau.
Credit Accuracy
- Banks, retailers, and credit card issuers that
report credit information
to credit bureaus are now, for the first time, held responsible for ensuring that the
information they report is as accurate as they can make it (i.e., they must use information
supplied by the consumer to correct or update their own records before reporting it). In
addition, these credit grantors are required to assist credit bureaus in
reinvestigations.
- If a consumer closes out a credit account, the credit bureau, bank, or retailer must label
the account as one in good standing that was closed at the consumer's request. In the past,
creditors many times assumed that if an account was closed, it was done at the request of
the credit grantor, and this was interpreted as negative payment behavior on the part of the
consumer.
Credit Offers
- Prescreened lists, which banks, retailers, and credit card issuers purchase
from credit bureaus and use to identify qualified and interested consumers to whom they
market credit cards and other retail loans, have also been affected by the FCRA amendment.
Under the old law, companies who used the lists were required to send "firm" credit offers
to creditworthy consumers, meaning that even if it was determined later that the consumer
did not qualify, the offer could not be withdrawn. Under the new law, card issuers can
withdraw an offer of credit if the consumer does not meet the prescreening criteria.
- Banks are required to provide consumers with a new prescreening disclosure that explains
that the offer results from prescreening by a credit bureau, and that consumers may notify
the credit bureau if they wish to be dropped from future prescreening.
- The three major bureaus must provide a joint toll-free number for consumers to call who wish
to opt out of prescreened lists.
Credit Clinics
Credit repair clinics often charge consumers hundreds or thousands of dollars
to allegedly "fix" bad credit reports. Although these clinics claim to be able to eliminate
negative credit information from a consumer's file, if the negative information is accurate,
it will remain on the consumer's credit report for up to 10 years. This is mandated by
Federal law. If the consumer pays the credit repair clinic before it performs its services,
the consumer may lose a great deal of money. Under the new law, credit repair clinics may no
longer collect a fee before performing their services.
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